Lock&Go opened its first store a 3-minute walk from the Sagrada Família. They wanted the operations of a chain and the warmth of an independent. They didn't want to be in the software business.
What they shipped on day one
- A white-label booking site at lockandgo.com — branded end-to-end, no LockMe naming visible to customers
- 48 lockers across four sizes, each remotely controllable from the dashboard
- Confirmation emails, PIN screens and invoices all carrying the Lock&Go brand
- Google Reviews automation that asks every happy customer at pickup time
- Cross-sell on the booking page: a curated selection of tours and transfers
The result, six months in
- 4.9★ average Google rating across 1,200+ reviews
- +42% revenue uplift vs. their pre-LockMe pilot
- Zero hours/week spent on invoicing — it's all automatic
- One person running the storefront most days, instead of two