Hardware once. Software your way.

• Migration retrofit

  Already running lockers from another provider? We adapt your hardware to LockMe.

  • Control-unit door adaptation for the major locker brands
  • New on-site PC pre-configured for the platform
  • Payment terminal (cards + Apple/Google Pay)
  • QR reader for ticketless pickup
  • On-site setup and operator training included
  Talk to us about migrating
• Most operators pick this

  Full project

  Greenfield store? We supply the smart lockers, deliver them, install, and connect them.

  • Smart lockers in the sizes, colours and volumes you want
  • Branded panels and signage if needed
  • Delivery to your store(s) anywhere in Europe
  • Installation by our partner technicians
  • Software preconfigured before delivery — power on and start trading
  Scope a full project

• Tailored project

  Unusual location, regulated environment, or a custom UX? We design from scratch.

  • Custom locker bank dimensions and weather/IP rating
  • Bespoke branding (paint, vinyls, integrated lighting)
  • Custom UX flows on the kiosk (multi-tenant, ticketing, etc.)
  • Integration with your existing access-control or PMS systems
  • End-to-end project management from sketch to commissioning
  Tell us your project

For large B2B locker programs (corporate campuses, transit hubs, regulated buildings), our software partner MyLock leads the engagement — 3,000+ lockers running on the same software stack across 9 European countries.

• €1.50 per locker / month — minimum floor on Plans A and B

  If 5% of revenue (Plan A) or per-booking fees (Plan B) come in below €1.50 per locker per month for a given store, your bill is rounded up to the floor. This protects us in very-low-volume months; in normal operation it never bites.

• €0.55 per booking — cap on Plan A

  On Plan A (revenue share), the per-booking fee is capped at €0.55. If 5% of a single booking would exceed €0.55, we charge €0.55. So a €15 ticket costs the same in fees as a €100 ticket.

• €75 per month — overall SaaS floor

  Whichever SaaS plan you pick, the minimum invoice is €75 per month per account. This applies to very small configurations (single store, few lockers) where any of the per-unit calculations would otherwise be lower.

• Can I switch SaaS plans?

  Yes — once a year on your renewal anniversary, switch from any plan to any other plan with no penalty. We'll model all three for you against the past 12 months of bookings before you commit.

• Is hardware financing available?

  Yes, on full and tailored projects. We work with two financing partners that offer 24- to 60-month terms for operators who prefer to spread the capex over time. We can introduce you on the demo call.

• What about payment processing fees?

  Payment processing is billed by your payment provider (typically Stripe at 1.5% + €0.25 in the EU) directly — LockMe never sees the customer's card data. We don't add a markup on top.

• Do the SaaS prices include the AI WhatsApp concierge?

  Yes. Every SaaS plan includes the WhatsApp AI booking channel, the kiosk channel, and the web channel. The AI is trained on your store's specifics — sizes, prices, availability, branding — and is included at no extra charge.

• What's included in setup vs. ongoing?

  Hardware (whichever path you pick) is a one-time capex. The SaaS is the ongoing fee for using the platform — operator dashboard, customer site, AI WhatsApp, automated invoices and reviews, support. The SaaS price is the same regardless of which hardware path you took.

• Is there a contract or commitment?

  SaaS subscriptions are 12 months minimum, billed monthly. We don't believe in lock-in beyond that — if it isn't working we'd rather know early.