Product · White-label
Your customers see your brand. Always.
LockMe was built so you keep the customer relationship — not the platform. Custom domain, custom design, custom emails. The customer never knows we exist.
What 'white-label' actually means here
Every customer touchpoint, in your colours and your voice.
Most software calls itself white-label and means the logo. LockMe means it end-to-end — including the parts customers actually pay attention to.
Storefront on your domain
Hosted at booking.yourbrand.com (or yourbrand.com/store). We manage DNS, SSL, edge caching and uptime — you manage the design.
Design tokens, not templates
Logo, colours, typography, photography, button shapes, even the rounding on cards — every visual choice is yours. Live preview while you tweak.
Any languages you choose
Your storefront, emails, PIN screens and invoices serve the languages you want — no fixed list. We recommend ~6 flags max in the header for UI sanity, but if you need 10, we'll wire 10. The WhatsApp AI on top accepts any language in the world.
Branded PIN screens
When customers unlock a locker on the in-store screen, they see your brand — not ours. Optional QR + NFC fallback.
Branded invoices and emails
Confirmation emails, payment receipts, refund notices and post-stay reviews go out from your domain (with your DKIM/SPF), so deliverability is yours, not shared.
Multi-brand on one account
Run several brands? LockMe handles each one as its own storefront with its own domain, design and pricing — one operator account behind the scenes.
White-label, all the way down to the icons
Same platform. Wildly different visual identities.
Every operator running on LockMe brings their own style — colours, illustrations, photography, even the locker-size icons themselves. Some are designed by us; others come from the operator's own designer and we drop them straight in. Pick a size to see how differently each brand interprets it.
10 different designs for size M across 5 clients
Lock&Go
Lock&Go
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ISG Lockers
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ISG Lockers
Luggage Storage Vault
Luggage Storage Vault
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Lockers Fuengirola
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Lockers Fuengirola
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MZ Lockers
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MZ Lockers
Same data model under the hood (so a "Suitcase" from one operator and a "Suitcase" from another report cleanly across the network), wildly different visuals on top — because every operator's customers should feel like they're booking with that operator, not with a platform.
Confirmation emails — but not ours
Every email a customer receives is your email.
Confirmations, receipts, pickup reminders, refund notices and post-stay reviews go out from your domain, in your colours, with your photography and your tone. The customer never sees the LockMe name. They feel like they're doing business with you — because they are.
Mailing
Jardines Lockers
Mailing
Luggage Storage Vault
Mailing
Urban Lockers
Mailing
Vigo Lockers
Confirmed twice. Same info, different channel.
Every booking sends both an email and a WhatsApp confirmation. Both carry the same essentials — the QR, the access PIN, start and end times, locker size — so the customer can pick whichever they reach for first. Both arrive in the customer's language, under your brand.
What's different in the email: room for a promotional banner (campaign image, voucher code, partner offer), a Google Maps link to your store, and a one-tap link to the customer's "manage my booking" area where they can extend, change size or download the invoice.
Why this matters
Owning the customer relationship is the difference between a feature and a business.
When customers book through a marketplace they remember the marketplace. When they book through your storefront they remember you — and they come back.
Marketplace booking
Customer remembers the marketplace.
They booked through the brand they trust — which isn't yours. Repeat business goes back to the marketplace, not to you. Reviews land on the marketplace, not on your Google Business Profile. Your customer base is renting, not owned.
Direct booking on your storefront
Customer remembers you.
They book on your domain, get an email from you, leave a review on your Google Business Profile, and look you up the next time they're in town. Compounding.
Compatibility
Plays well with the rest of your stack.
White-label doesn't mean isolated. The storefront talks to your accounting, your customer comms and your Google Business Profile.
Stripe Connect on your account
Settle payments to your bank, not ours. PCI scope stays with Stripe.
WhatsApp on your number
WhatsApp Business runs under your brand and your phone number.
Google reviews to your GBP
Review prompts route customers to your Google Business Profile, not a shared one.
Invoices from your entity
Tax-compliant invoices issued by your VAT entity, not ours.
FAQ
White-label FAQ.
Can I use my own domain (e.g., booking.mystore.com)?
Yes — and we strongly recommend it. We host the booking storefront on your subdomain or custom domain, manage SSL, and serve from a global edge so it's fast everywhere your customers are. The LockMe brand never appears.
What can I actually customise?
Logo, primary and accent colours, typography (any Google Font or your own), photography, hero copy, on-site policies, footer links and legal pages. The pickup PIN screen and confirmation emails follow the same brand.
Does white-label cost extra?
No. Every plan from Starter upward is white-label by default. Custom domain hosting and an unbranded SSL cert are included.
Will Google see this as a duplicate of lock-me.com?
No — your storefront is a separate property with its own canonical URLs, sitemap and robots.txt. The optional SEO module structures the content, opens hreflang for any locales you serve, and submits to Google Search Console under your brand.
Can I A/B-test storefront copy?
Yes, on Growth and Scale plans. Hero, pricing copy and CTAs are A/B-testable; the platform reports lift on completed bookings, not just clicks.
Want to see it under your brand?
Book a demo with mock branding applied.
Send us your logo before the call and we'll have your storefront mocked up by the time we meet.