Built for store owners
LockMe is the only platform that gives you a branded customer site, smart locker control, automated invoicing and review-driving — out of the box.
Trusted by independent operators across Europe
Powering luggage-storage businesses in 8 European cities
Operators running on LockMe
A snapshot of the independent operators who chose LockMe to power their stores. Click any logo to visit their site.
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One platform, three jobs done
Stop stitching ten tools together. LockMe replaces your website, your operations console, and your growth stack with one branded system.
Your brand, your domain, your rules — we just make it work.
Run the whole estate from one dashboard, on any device.
Turn every booking into more revenue and more reviews.
World-first · Patent pending
We invented it. We have a patent application on file for the system. And we're the only platform where customers can find a store, book a locker, pay for it and unlock it without ever leaving their WhatsApp chat.
Live recording from a LockMe-powered store. The customer never leaves WhatsApp.
Three booking channels — all included on every plan
Channel 1
Your branded storefront on your own domain. Mobile-first, in the languages you choose, indexed by Google.
Channel 2
Touchscreen at the locker bank for walk-ins. Same brand, same flow, no staff needed.
Channel 3
Customers book and pay inside a chat. Patent pending. The world-first channel for luggage storage.
Customers book, pay and unlock entirely from a chat they already have on their phone. No download, no signup, no forgotten password.
In-chat buttons, rich cards, real-time availability, prices, sizes and locations — and the payment step never leaves the WhatsApp window.
Your store's logos, prices, sizes, photography, opening hours and policies — preloaded into the model so every reply sounds like you, not like LockMe.
The WhatsApp AI accepts any language in the world. Customers write in theirs; the AI replies in theirs; confirmations follow in the same language. No flags to pick, no settings to switch.
Every booking sends both. Same essentials in each (QR, PIN, start/end, locker size) so customers reach for whichever they like. The email adds a promotional banner slot, a Google Maps link to your store, and a one-tap link to manage the booking.
The AI handles inbound bookings around the clock. Operators sleep; the till keeps ringing.
White-label, end to end
Every email, every screen, every invoice carries your brand. We're the engine — you're the name on the door.
Every operator on LockMe controls these settings live, from the dashboard. Toggle a payment method, change a colour, swap a logo URL — the storefront, kiosk and WhatsApp AI update within seconds. No deploys. No tickets. No waiting on us.
Lock&Go uses LockMe at the Sagrada Família. Their guests see Lock&Go everywhere.
Storefront settings
Logo, colours and assets
Logo URL
https://cdn.lockngo.com/brand/logo.svg
Customer-facing checkout options
How customers open their locker
Smart PIN locks with an additional verification step against the locker bank's external door (per-store toggle).
How you charge and your operating window
Packages
1h · 4h · 24h · 48h
Opens
08:00 (Mon–Sun)
Closes
22:00 (Mon–Sun)
Promotional banner image (per campaign)
Banner image URL
https://cdn.lockngo.com/promos/summer-2026.png
Select what your kiosk and storefront serve
WhatsApp AI accepts any language in the world; this list controls only the kiosk and web flags.
Linked from your storefront footer
https://instagram.com/lockngo
https://facebook.com/lockngo
TikTok
—
https://linkedin.com/company/lockngo
Every screen, every channel
Configuration above flows everywhere. The customer site at your domain, the kiosk at your locker bank, the WhatsApp AI in your customer's chat — all read from the same panel. Change a colour token; the kiosk picks it up next render. Toggle iDEAL on; the storefront's checkout shows it within seconds.
White-label, all the way down to the icons
Every operator running on LockMe brings their own style — colours, illustrations, photography, even the locker-size icons themselves. Some are designed by us; others come from the operator's own designer and we drop them straight in. Pick a size to see how differently each brand interprets it.
10 different designs for size M across 5 clients
Lock&Go
Lock&Go
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ISG Lockers
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ISG Lockers
Luggage Storage Vault
Luggage Storage Vault
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Lockers Fuengirola
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Lockers Fuengirola
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MZ Lockers
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MZ Lockers
Same data model under the hood (so a "Suitcase" from one operator and a "Suitcase" from another report cleanly across the network), wildly different visuals on top — because every operator's customers should feel like they're booking with that operator, not with a platform.
Confirmation emails — but not ours
Confirmations, receipts, pickup reminders, refund notices and post-stay reviews go out from your domain, in your colours, with your photography and your tone. The customer never sees the LockMe name. They feel like they're doing business with you — because they are.
Mailing
Jardines Lockers
Mailing
Luggage Storage Vault
Mailing
Urban Lockers
Mailing
Vigo Lockers
Every booking sends both an email and a WhatsApp confirmation. Both carry the same essentials — the QR, the access PIN, start and end times, locker size — so the customer can pick whichever they reach for first. Both arrive in the customer's language, under your brand.
What's different in the email: room for a promotional banner (campaign image, voucher code, partner offer), a Google Maps link to your store, and a one-tap link to the customer's "manage my booking" area where they can extend, change size or download the invoice.
Operations console
A live view of every store, every booking, every euro and every alert — designed to be useful at 9am from your laptop and at 11pm from your phone.
Operator dashboard — desktop and mobile share the same data, the same way.
Growth
LockMe automates the boring revenue work so you spend your time on the customer in front of you.
Issued the moment payment lands. Compliant in ES, FR, DE, IT and the rest of the EU.
We ask happy customers at the perfect moment — right after they pick up their bag.
Promote tours, transfers and partners on the confirmation page. Fixed % or fixed fee — your call.
Marketing services
For operators who don't want to build an in-house marketing team — we offer a complete, done-for-you package. Landing page, hosting, domain, SEO and Google Ads, all under one relationship and one monthly invoice.
The full package
The end-to-end marketing engine for an independent luggage-storage business. We build the storefront, host it, register your domain, position you on Google organically, and run paid campaigns alongside it. You decide how much you want to spend on ads; we do the rest.
Pricing on request — varies by city, store size and competitive intensity.
Branded, fast, mobile-first storefront — designed and copywritten for your city, your audience, your locker mix. Conversion-focused, not template-filled.
Global edge hosting on Google Cloud, included. SSL, CDN, monitoring, 99.97% uptime — we run it.
We register your custom domain (or migrate the one you already have) and connect it to the storefront. SPF/DKIM set up so confirmation emails land in inboxes, not spam.
On-page, technical and local SEO — see the deliverables list below. The goal: rank in Google's Local Pack for the searches travellers actually run in your city.
Google Ads campaigns tuned to traveller arrival peaks and a 1–3 km radius around your store. You set the ad spend; we run the campaigns and report results.
SEO package
A managed SEO programme aimed at one outcome: appearing in the Google Maps Local Pack and on the first organic page when travellers in your city search for luggage storage.
Site architecture so Google understands your store quickly. Core Web Vitals tuning. Structured metadata and heading tags built around the keywords your audience actually searches.
Monthly setup and optimisation of your Google Business Profile. Photo and review management. Concrete work to make your store appear in the Google Maps Local Pack for relevant searches.
1–2 articles per month written for your city — tourism guides, neighbourhood deep-dives, traveller FAQs. Written for humans first, structured for Google second.
Monthly report covering keyword positions, organic traffic, click-through rate, and the moves we'll make next month. Plain English, with the numbers behind every claim.
SEM package
We design and run the Google Ads campaigns that convert searching travellers into bookings — with hard spend caps, geographic targeting and full attribution back to your bookings.
Text ads triggered when someone in your area searches "luggage storage near me", "taquillas", "consigna maletas" or whichever local query brings travellers to your competitors today.
Bids only fire for searches within a 1–3 km radius of your store. No wasted budget on travellers who won't realistically walk to you.
Where it makes sense, we use Google's AI-driven Smart Campaigns — you set the budget and the copy, the algorithm decides who sees the ad. Lower management overhead, often better return on small budgets.
Configure your store's pin to be promoted when a traveller searches "consigna" or "luggage storage" in Google Maps near you. The first pin a traveller sees is the one they tap.
Hard daily spend cap so the bill never surprises you. Increase or decrease it any time; we'll model the trade-off before you decide.
Built into the platform — no add-on required
Drop your Google Tag Manager container ID and your Google Analytics measurement ID into your store settings — the platform absorbs them across every storefront page, every kiosk session, every confirmation flow. Conversion tracking is wired server-side so it survives ad-blockers and iOS privacy.
Send us your storefront URL (or your competitor's, if you don't have one yet) and we'll audit search visibility, ad coverage and conversion tracking — usually within 48 hours. Free for prospects on the demo path.
LockMe vs. franchise
The luggage-storage market has two paths: build your own brand on a real platform, or rent someone else's. We did the maths against the leading franchise after a mystery-shop — here's what comes out.
| Topic | LockMe | Franchise |
|---|---|---|
| Brand ownership | Your brand. Your domain. Your customer database. Your Google reviews. | Their brand on your storefront. Customers, reviews and SEO equity belong to them. |
| Setup investment | Hardware capex once (or migrate what you already have). No franchise fee. | Franchise fee on day one (typically €15–40k) before any hardware. |
| Ongoing fees | Transparent SaaS plans (5% of revenue, €0.55/booking, or €5/locker/month). | Royalty (often 8–12% of revenue) + marketing fund + technology fee, stacked. |
| Pricing freedom | You set your prices, your size mix, your rules. Adjust at any time. | Network-wide pricing rules. You change a price, you ask permission. |
| Channels | Web + on-site kiosk + WhatsApp AI. World-first WhatsApp channel. | Their app, their booking page. WhatsApp not on the roadmap. |
| Territory protection | None — but no other operator can run on your brand either. | Defined territory, but franchisor can open partner stores nearby. |
| Operator support | Direct access to our team. Same-day reply, no script. | Tiered support through a franchise manager. SLA exists; depth varies. |
| Exit | Cancel SaaS at the end of the 12-month minimum. Hardware is yours; data exports cleanly. | Multi-year franchise agreement; non-compete clauses common. |
We built a public business simulator (on our partner site MyLock) that runs your actual locker count and assumed bookings against the leading franchise's published terms. It's the same calculation we walk through on demo calls.
B2B software partner
For corporate campuses, transit hubs, last-mile parcel networks and regulated buildings, our partner brand MyLock is the recommended software specialist. Same engineering DNA as LockMe; deeper focus on large B2B deployments and the integrations they need.
Over 3,000 lockers live on MyLock-powered software across 9 European countries — full KPIs and case studies published on their site.
Visit MyLock.es →MyLock at a glance
When the deployment is enterprise-led — large estates of lockers, multi-tenant access control, integration with corporate IDP / PMS / building-management systems, custom reporting — MyLock leads the engagement. Same platform under the hood as LockMe; same dashboard, same API, same team.
Partnership
Our Q3 2026 partnership with Stasher routes their global traveller demand into your lockers, with zero extra setup.
Read the partnership brief →"We didn't want to be in the software business. We wanted to be in the luggage business. LockMe gave us a polished customer site, our own brand on every screen and a dashboard the whole team actually uses."
FAQ
Book a 30-minute walkthrough and see your store running on LockMe before you commit anything.
