For hotels & hostels
Turn the front-desk luggage room into an ancillary revenue line.
Replace the chaotic luggage room with a branded, bookable experience. Guests check bags into smart lockers in their own language; you earn margin on every bag.
The story we hear
What's blocking you isn't the lockers — it's everything around them.
Front desk eaten by luggage
Pre-check-in and post-check-out luggage absorbs hours of staff time you could spend selling experiences.
Guests who lose bags
A loose claim ticket in a back room. Every loss damages your reviews on Booking, TripAdvisor and Google.
Money on the table
Most hotels store luggage for free. Even at €4 a bag, a 100-room property leaves €30k+ on the table per year.
What LockMe gives you
The features that move the needle for your kind of operation.
Smart lockers, branded
Guests store and retrieve bags via a screen branded as your hotel. Every bag has a digital chain of custody.
Front-desk integration
Reception staff can issue locker access for VIPs in two taps. Or guests self-serve in their own language.
Charge to the room
Charge to the room PMS or take payment via card / Apple Pay. PCI-compliant, no card data on your laptop.
Any guest language
Booking flow, PIN screen, email and invoice in the languages you want. The WhatsApp AI accepts any language in the world; the kiosk and storefront serve your chosen list.
TripAdvisor + Google reviews
We ask happy guests at the right moment, in their language, with a one-tap path to your review listing.
GDPR-clean
Guest data sits in EU regions, processed under a signed DPA. Your privacy team gets one document, not ten.
+€34/room/year
Average ancillary uplift across LockMe's hospitality customers, year-over-year.
FAQ
What we hear most often.
Will it integrate with my PMS?
We integrate with the major property management systems via webhook and direct API. If your PMS isn't on the list, our team will build the connector — included on the Scale plan.
Do guests need an app?
No. Everything happens through a browser, a kiosk screen, or WhatsApp. No app downloads — that's a deliberate UX decision.
Can I keep luggage storage free for some guests?
Yes. Configure free codes for VIPs, suite guests or loyalty members. Charge everyone else automatically.
Ready to talk specifics?
See LockMe shaped for hotels & hostels.
A 30-minute call, your numbers, your locations. We'll model the platform on your operation.